08-08-2008 04:23 AM
Situation:
BE12 + several windows servers
I have a problem with a agent on one of our servers.
After installing BE12 and deploying the agents everything works fine, i made a backup job and all ran fine.
But the second time/day the job was stalled before backing up the server on wich for some reason the agent service is hung. On this server I cannot restart the BE agent service, a reboot is neccessery.
From another job it's impossible to get a selection list from this server, once again a reboot is the only solution.
Despite i configured auto cancellation on 8 hours, the job keeps running and has to be cancelled manually.
After rebooting the server the jobs runs fine again but every second day the agent fails.
For now I made a script to reboot this server before the backup job begins...
I uninstalled en reinstalled the agent severel times without any result.
Doen anybody have any ideas to solve this matter?
08-08-2008 07:59 AM
Greetings,
Is the agent problem unique to just the remote server in question?
What Operating System and Service pack resides on the remote server?
The reason for the above questions is that I have had issues with remote agents that have been resolved by reinstalling the current service pack or updating to the current level.
Hope this helps
Larry