Hello,
we have bought a new dell tape library power vault 124T and I am not able to make it work with our BE 9.1.4691
the library and tape are installed at windows, and it seems to me that they are working correctly. When I allow them
for windows at removable storage snapin the library starts moving.
I would like to use latest symantec drivers but I was not able to find be package for 9.1 only not working links :(
After some investigation I have found that the problem could be that there is no SCSIchanger device at device manager
this I have tryed to make it work:
-did the repair installation
-deselect robotic library support at installation (uninstall) - no success - the component is still there
-complete reinstalation of be
-renaming catalogues
-trying to aply patch 5 - no luck it fails with "Failed to create SCSIChanger service" - so it seems to be the same problem.
-checking dcom rights (were ok)
Does anybody have any tip how to solve this, i really dont want to reinstal whole server.
Thanks for tips!
Pechar