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Problems (mangled file/folder names) when restoring data previously backed up by RALUS on Linux x64 with non-ext3 filesystems

broskopf
Not applicable

I have been informed by Symantec Support that the issue in the tltle is fixed by the following hotfix (link to TECH168893):

http://www.symantec.com/business/support/index?page=content&id=TECH168893

 

Our symptoms were similar to http://www.symantec.com/docs/TECH169667, however file names were not being cut off; rather multiple folders with the same name or changed characters were observed during a catalog view or restore i.e.

data -> data, dtaa

home -> home,home,hmme

 

I have tested the fix and it does indeed take care of the issue once a full backup is run (and after upgrading the RALUS agent on the offending server).

1 REPLY 1

VJware
Level 6
Employee Accredited Certified

Have you confirmed the Linux flavor is present in BE's compatibility list as usually this happens if the linux flavor is not supported