We recently began using a Disk to Disk to Tape solution. We back up to a HP D2D device which emulates a 1x8 auto-loader, and then that backup job is duplicated to tape for off-site storage. We use BEWS 12.5 with the Library Expansion Option. Recently we had a problem with data loss. I made a huge mistake and removed and recreated the library on the D2D device and ran a full backup that night. I did not think it would be a problem because we had duplicates of the backups on tape, and I had no idea that there had been data lost. The very next day, I was informed by several users that their data was missing. The missing data did not get backed up on the previous night's full backup because the problem, which was related to Windows Distributed File System, had occurred the previous day. I was able to recover all the missing data except for one user's folder which contained a large amount of data. So I went to restore data from the tapes that had been created from the duplicate backup sets. These backups were done with Verify enabled and they "completed successfully". The tapes are new and the tape device is new. I have already been on the phone with HP and insured there are no hardware problems or incorrect SCSI settings or termination issues. But for some reason, every time I try to catalog the data and restore it, the operation fails. I have tried the fixes in both these 2 knowledge base articles with no luck:\
http://support.veritas.com/docs/278673 and
http://support.veritas.com/docs/280822.
If anyone can recommend something that I have not tried that will help me recover this data, I would appreciate it beyond which words can describe.
Thanks very much in advance for your help.
-Flux