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Program Services

542115131
Not applicable
We use 8.6 and until recently it worked fine. It now fails to recognize the tape drive. The drive is fine, passed diagnostics tests and works with Windows. We attempted to unload and reload the program, but it wouldn't work because the Windows unload routine could not find the "uninst.isu" file. Does anyone know how to solve this problem?
1 REPLY 1

Ken_Putnam
Level 6
You could (re)install the same build to the same location, boot and then do the uninstall again

Have you tried just deleting the Tape Drive from teh Devices tab, then re-installing it?