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RAWS does not install local and remote

I cannot install Agent for Windows Server, i Tried local and remote, they both give me a error 1603.

 

03-14-2018,15:39:04 : The return code from the MSI is: 1603

03-14-2018,15:39:04 : AgentSeqDlgs:Smiley TongueostInstallActions

03-14-2018,15:39:04 : AgentSeqDlgs::Misc_BE_CommonOps

03-14-2018,15:39:04 : Cleaning up the symc status key

03-14-2018,15:39:04 : The return value for Veritas Backup Exec Agent for Windows returned error code: 1603

03-14-2018,15:39:04 : Clean up Symantec installer keys.

03-14-2018,15:39:07 : AgentSeqDlgs::Misc_BE_CommonOps

03-14-2018,15:39:07 : Dialog Sequence Returning errorlevel 1603

+ 03-14-2018,15:39:
Jump To: Veritas Backup Exec (TM) Agent for Windows Installation Log 03-14-2018,15:38:29


Full log attached 

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Accepted Solution!

Re: RAWS does not install local and remote

BE 16 does not support Server 2003.  See the SCL below

https://www.veritas.com/content/support/en_US/doc/BE_16_SCL

The last version of BE to support Server 2003 is BE 15.

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4 Replies
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Re: RAWS does not install local and remote

Was there a  Backup Exec remote agent installation on this server before ?

 

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Re: RAWS does not install local and remote

No, never had, the OS where i tryed install is Windows Server 2003 Enterprise Edition SP 2 x32

Highlighted
Accepted Solution!

Re: RAWS does not install local and remote

BE 16 does not support Server 2003.  See the SCL below

https://www.veritas.com/content/support/en_US/doc/BE_16_SCL

The last version of BE to support Server 2003 is BE 15.

View solution in original post

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Re: RAWS does not install local and remote

Edit: i read the software compatibility, thx.