03-14-2018 11:51 AM
I cannot install Agent for Windows Server, i Tried local and remote, they both give me a error 1603.
03-14-2018,15:39:04 : The return code from the MSI is: 1603
03-14-2018,15:39:04 : AgentSeqDlgs::PostInstallActions
03-14-2018,15:39:04 : AgentSeqDlgs::Misc_BE_CommonOps
03-14-2018,15:39:04 : Cleaning up the symc status key
03-14-2018,15:39:04 : The return value for Veritas Backup Exec Agent for Windows returned error code: 1603
03-14-2018,15:39:04 : Clean up Symantec installer keys.
03-14-2018,15:39:07 : AgentSeqDlgs::Misc_BE_CommonOps
03-14-2018,15:39:07 : Dialog Sequence Returning errorlevel 1603
+ 03-14-2018,15:39:
Jump To: Veritas Backup Exec (TM) Agent for Windows Installation Log 03-14-2018,15:38:29
Full log attached
Solved! Go to Solution.
03-15-2018 06:32 PM
BE 16 does not support Server 2003. See the SCL below
https://www.veritas.com/content/support/en_US/doc/BE_16_SCL
The last version of BE to support Server 2003 is BE 15.
03-14-2018 02:35 PM
Was there a Backup Exec remote agent installation on this server before ?
03-15-2018 04:29 AM - edited 03-15-2018 06:46 AM
No, never had, the OS where i tryed install is Windows Server 2003 Enterprise Edition SP 2 x32
03-15-2018 06:32 PM
BE 16 does not support Server 2003. See the SCL below
https://www.veritas.com/content/support/en_US/doc/BE_16_SCL
The last version of BE to support Server 2003 is BE 15.
03-16-2018 07:07 AM - edited 03-16-2018 07:10 AM
Edit: i read the software compatibility, thx.