10-25-2016 04:45 AM - edited 10-25-2016 04:51 AM
Hy,
I am having a problem with my RALUS agent on a Redhat Enterprise. When i try to validate credentials, i have success validating server but unable to browse root partition on that server.
When i try to validate credentilas beremot shutsdown on the Redhat System.
As attachment is beremote debug information.
any help will be appreciated.
10-25-2016 07:43 AM
What version of RedHat is this ? Have you been able to browse this system from BE in the past, or is this a new server your trying to backup? Are you using the root account or another user account to attach to the linux box
10-25-2016 09:24 AM
Hy,
We are running Red Hat Enterprise Linux Server release 6.0 (Santiago) and backup exec version is 2012.
Yes, I am using root account to attach to linux.
There are several linux servers with the same problem, for some is the first time backup, others not.
No problems for remote Windows machines.
Thanks
10-25-2016 09:51 AM
I've found this tech note (although it doesn't specify if it is for Backup Exec 2012),but it does sound similar to your issue.
https://www.veritas.com/support/en_US/article.000025457
You also may want to make sure you have the latest SP installed for Backup Exec 2012 media server and Ralus agent. I believe SP4 was the last SP released for Backup Exec 2012.
10-26-2016 02:16 AM
10-26-2016 08:01 AM