BE can't access vmwre VMs via vcenter [SOLVED]

[abdel]

Hi all,

our platform is:

- vsphere 6.7 cluster with 2 esxi hosts

- vcenter 6.7 on win2016

- BE 20.3 server

when i add vcenter on server view (i use administrator vcenter credential) and launch VM backup job, it fails with invalid credentials error.

when i add just an esxi host (i use root credentials), VM backup job succeed. i verified that vcenter administrator has admin role on both esxi hosts.

why VM backup fails via vcenter? did i miss something?

Thx for help.

[abdel · Accepted solution]

issue resolved, it was due to name used to add vcenter, it must be fully qualified domain name like vcenter.domain.local, when i used netbios name, BE couldn't access VMs.