Reinstall library IBM TS3100

[bellissimopytho]

Hi,

I have many problems to reinstall my library IBM TS3100 on Windows Server 2003.

As I understand I have to install the windows drivers for two device: the jukebox and the tape drive

The tape drive seems installed well (under windows device manager) but the jukebox is unknown.

Then I tried to download the drivers from the IBM site but I cant find the drivers for 2003, just only for 2008.

How can I solve this issue ?

thank very much

[lmosla]

you can use tapeinst.exe to install the symantec drivers for the tape devise

[pkh]

BE requires that the tape library appear in the Windows Device Manager as an Unknown Medium Changer with a Microsoft driver.  Do NOT use a IBM driver for your library.

The tape drive should appear in the Windows Device Manager WITH a Symantec driver.

[bellissimopytho]

Hi,

How I know if the library is properly installed under BE ?

For example, if I right click on "robotic library" and then "details", I read "IBM 3573-TL" and not IBM TS3100. Anyway the 3573 is the IBM type machine of TS3100... I am a bit confused..

[CraigV]

...BE sees what Windows sees, and the drivers must be correct in Windows first. The "IBM 3573-TL" is simply the identification within BE itself, don't worry about that. It refers to the TS3100 model.

Within BE you'd have the robotics showing with the tape drive underneath it.

Thanks!

[bellissimopytho]

ok, but under Windows Device Manager I still have "unknown" under jukebox..

I mean, after ran tapeinst.exe

[CraigV]

...and that is 100% correct.

Thanks!

[Larry_Fine]

Here is a technote that expalins more about this and how to change it

http://www.symantec.com/docs/TECH124860

How to install the Unknown Medium Changer Driver for a Medium Changer on a Windows 2008 Media Server

[CraigV]

The OP stated that the robotics shows up as Unknown medium changer already.

Thanks!

[Larry_Fine]

How I know if the library is properly installed under BE ?

Since there seemed to be some confusion, I was just trying to help.  sorry.