Environment: BE 12.5 SP3, running on Windows Server 2008 x64 SP2.
I am trying to perform a Remote Installation of DLO/Advanced Open File Option to Windows 7 x86 laptops. Laptops also have SEP 11.0.5002.333 installed (including Network Threat Protection).
I am able to authenticate successfully when adding remote computers, but then I get this error dialog:
Symantec Backup Exec(TM) 12.5 for Windows Servers
An error occurred while attempting to connect to the remote server \\mylaptop. The returned error is "The RPC server is unavailable."
Verify that the remote server exists, that the name is spelled correctly, and that you can establish a network connection to it.
For Windows Vista/Server 2008 computers, ensure that File and Printer Sharing and Windows Management Instrumentation (WMI) are enabled on the Windows Firewall Exceptions list.
...
On p. 91 of the BE manual, it has this note as well:
Note: To push-install options to a computer that runs Symantec Endpoint Protection (SEP) version 11.0 or later, you must configure SEP to share files and printers. File and printer sharing is turned off by default.
I believe I added the rules to allow this in the SEP firewall, as per instructions in the SEP documentation. But the install still fails. What am I missing here? Thanks for the assistance.