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Remote Installation

mr_jamous
Level 3

Hi,

 

I am trying to install remote agent for Windows server 2008 R2 using Backup Exec 2010, TMG is installed in the server that I want to install the remote agent on it, i recieved an error "Error connecting to the remote server. Ensure that the server is available, has WMI enabled, and is not blocked by a firewall. 1603

 

I want to open a port to install the remote agent, what is the port number for installation, or what can I do.

2 REPLIES 2

AmolB
Moderator
Moderator
Employee Accredited Certified

As a workaround you may try manual install of RAWS. Refer to Local install of RAWS mentioned 

in the below article.

http://www.symantec.com/docs/TECH36546

Port used by BE http://www.symantec.com/docs/HOWTO73384

Hywel_Mallett
Level 6
Certified

The answer is on page 85 of the BE2012 Admin Guide.