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Remote server will restart when backup c: partition

Henry_Wang
Level 2

OS INFO:
W2K3 Standard Edition SP2
BE 12
Tomcat 5.0
my sql

Job details:
Weekly full backup,Daily differential
overwrite media
AOFO disable

Issue:

I have dozens of servers.But there is only one have the issue.The server will restart when backup c: partition.
There is no special configure except Tomcat 5.0 was deploied in c: partition.
I've been struggling with this issue for the last 4 weeks.

Error log:

Backup- \\servername\C:

Directory EccomUCAP\j2sdk1.4.2_03\bin\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\bin was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\demo\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\demo was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\include\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\include was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\cmm\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\cmm was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\fonts\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\fonts was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\i386\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\i386 was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\im\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\im was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\images\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\images was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Africa\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Africa was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\America\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\America was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Antarctica\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Antarctica was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Atlantic\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Atlantic was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Australia\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Australia was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Etc\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Etc was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Europe\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory \\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Europe was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.
Directory EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\Indian\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.

Any help would be appreciate.

 

3 REPLIES 3

Gilly-Bhoy
Level 6
Partner

The the issue start when Tomcat was installed?
Try submitting a job to back up just the affected server with the following excluded:
\\servername\C:\EccomUCAP\j2sdk1.4.2_03\jre\lib\zi\*.* and see if the server reboots.

Let us know how it goes.
Gilly

Henry_Wang
Level 2
Hi Gilly,

Thanks for your reply.

I did it according to you way.But the server also sometimes restart when backup its  c: partition or shdow copy components or System state.

Then i installed AOFO on this server and enable it for backup.But the issue still occured.

Do you have another recommend for the trouble?Thanks!

And is there other guys can help me?

Any help will be appreciate.

Gilly-Bhoy
Level 6
Partner

Hi Henry,

Try running the job at different times to see if it occurs. Check absolutly everything in the Event logs around the time of the crash/reboot.

You could also:

Remove the remote agent from the server altogether and see if it remains stable.

Hope this helps,

Gilly