Repair Backup Exec 2010 Installation

[FIISHxMAN]

Hello Backup Exec Forum

Unfortunately the Backup Exec Service on our Windows Server 2008 has stopped and im not able to restart the Service. Im receiving the following error:
Error 1067: The process has stopped unexpectedly.

If I want to repair the Installation under Add/remove programs it says:
An error occured while removing Backup Exec 2010. Maybe its already uninstalled.

How can I fix the Backup Exec installation, or restart the services again?

Thanks in advance.

[jurgen_barbieur]

Is there something changed in your environment at the time of the error? (updates, patches, ...)

some weird errors happens when for example .NET is patched.

[FIISHxMAN]

---

@jurgen_barbieur wrote:

Is there something changed in your environment at the time of the error? (updates, patches, ...)

some weird errors happens when for example .NET is patched.

---

Our server has crashed because the disk capacity run out.
After that it hasn't startet again. I removed the installed updates.

[jurgen_barbieur]

are all the mandatory services running? is the sql server service running? are there any errors when trying to start the services?

[FIISHxMAN]

The SQL is running (SQL Server(BKUPEXEC))
The SQL Server Agent (BKUPEXEC) is deactivated. If I start ist, it says that the service is not used,

Backup Agent Server Browser: Error 1068 Dependent Services could not be startet
Backup Exec Job Engine: Error 1068 Dependent Services could not be startet
Backup Exec Server: Error 1067 Process terminated unexpected.

[jurgen_barbieur]

you can try to install the service packs to solve this issue.

If this fails also, you should better open a formal case at veritas

[FIISHxMAN]

Where can I download the service pack?

[jurgen_barbieur]

have a look at this post

https://vox.veritas.com/t5/Backup-Exec/Backup-Exec-2010-R3-download/td-p/425838

multiple solutions provided.

you need bexec 2010 R3 and eventually SP4 thereafter