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Reports in BE2014 Fail to run

PD001
Level 5

I am running BE2014, upgraded from BE2010. When I try to run reports. I get errors (attachec a snapshot). I opened a case with support and they are telling me it is a known defect on some cases where the upgrade to BE2014 was made and there may or may not have been corruption before the upgrade. The options are to reinstall from scratch BE2014 and reimport the database, but any corruption might come with it. or to recreate all my jobs. my question after saying no to either of these options , is does Symantec have a Repair tool that could run on my system to find the coruuption adn try and fix it?

 

Thanks

Pat

1 REPLY 1

lmosla
Level 6

Hi PD001,

Are you updated to SP1?  If you arent install it and push the remote agent to the remote servers.

If there is still a problem, try running a repair on the Backup Exec install from Programs and Features.