Restore Job gives Device Paused

[Robert17]

Hi,

I want to restor some files from a external SATA device.

I can see the device on my BE 2010 server.

There are 469 files like :

1-2-2014	17:11	4.294.846.464	B2D000867.bkf
1-2-2014	17:02	4.294.846.464	B2D000870.bkf

And 179 with a date of 1-2-2014

When I select a file with the date (1-2-2014) of the files on my device the restore job is set to the queue but after some seconds the jog gets the state active with job status Device Paused.

How can I rstore my file?

Robert

[CraigV]

Hi,

Have you catalogged the files before doing the restore?

Thanks

[pkh]

Did you backup .bkf files and want to restore them or you are trying to restore files from the .bkf files?

[Robert17]

Hi I think so. (it soold be) It is a part of a rotation job.

We didn't changed the media any more for a while.

I've include the folder list in a file

[Robert17]

I think I want to restore from a .bkf file.

I create a restore job with a file on the 1-2-2014.

This is in mij Symantec program.

[pkh]

In the Media tab, right-click on the .bkf file and then select restore. You then need to select which file to restore

[CraigV]

No, not necessarily. BE maintains catalogs for a certain amount of time and they can be pruned from the BEDB. If this happens, you need to recatalog your media (tape or disk) to add those details back into the BEDB before you can restore.

Thanks!

[Robert17]

Tnx, I did so and selected the files I want to restore.

The Job is created as type restore stat active Job Status went to Device Paused.

[Robert17]

Hi Craig,

I've found some files but see the discussion with PKH what I see.

[CraigV]

...have you tried to restore locally to see if it gives you the same issue?

[VJware]

To rule out any issues with the B2D device, are you able to run other restores or even backups for that matter ?

[Robert17]

I Cann't give a destination to where I want to restore.

So I saved my original.

[CraigV]

...you can't do a redirected restore? Or you don't know how to configure one?

Thanks!

[Robert17]

Found it.

It runs now with a Device Paused.

[CraigV]

...what happens if you Unpause the server? will it run then?

Have you tried to run a repair of the BEDB using BEutility.exe?

Thanks!

[Robert17]

All my Jobs are on Hold.

[Robert17]

I think I've a problem with a source drive.

There are 3 drives C, E (External USB) with my files, and a S drive

The S is not reachable any more.

[Robert17]

I restore form E to C so I think S is not used by me.