Hello,
In order to resolve the issue, connect the computer to the local area network. In case the computer is connected to the local area network but the Network Interface card is not configured, please ensure that the Ethernet Network Interface card is configured with all necessary information. The issue occurs when the computer being restored is not on the network.
If the Remote Agent service on the Media Server is run in debug mode, the following errors can be seen:
e30 4/2/2004 20:29:26: NDMPEngine::Run(): SetupNDMPConnection() returned -472, falling back to local RANT (as specified) to perform operation.
e30 4/2/2004 20:29:26: ERROR: unknown host: NT1, err=11004
The error 11004 is a Windows TCP Socket error that indicates a DNS error.
Also please the foll technote for more information:
http://support.veritas.com/docs/267345
Thanks,
NOTE : If we do not receive your intimation within two business days, this post would be marked 'assumed answered' and would be moved to 'answered questions' pool.