Restore Target Missing

[Tchule]

Is there anyone aware why my restore targerts are gone? When I tried do restore a file I follow these steps (sum up): Restore data -> File Redirection -> Restore to drive ... a new window pop up at my screen but only a icon (all Resources) is shown, but there is no resource/units do choose where to restore my files.

Thanks in advance,

Tchule

[CraigV]

...make sure the RAWS agents are:

1. Not being blocked by any firewall (open port 10000);

2. Publishing correctly to the media server;

3. Started up...

THanks!

[VJware]

Is the system logon account configured under domain\user format and does it have the appropriate permissions per http://www.symantec.com/business/support/index?page=content&id=TECH23689

Are you able to manually enter the path and run the restore successfully ?

[Tchule]

Thanks VJ!

Permissions are ok. Yes I'm able to enter path manually but it doens't work, follow attachments.

[Tchule]

Thanks Craig, I'm working on it. I'll report soon.