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Restore failes with access is denied

coolcsgeek
Level 3
Hi all,

I tried to restore data that is in a server to a PC through the network. that means server and PC are in AD and there is a shared folder in the PC to store the restored data.
I use System Logon Account for backup and used it for restore also.
And I got the following error.


Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors


The Media Server was unable to connect to Remote Machine XXXXXXXXXX.
The Media Server will fall back on the local agent to try and complete the operation.
WARNING: Media servers cannot completely protect remote
Windows-based servers or workstations unless the Backup
Exec Remote Agent is installed
and running on each remote Windows-based server or
workstation to be protected. Data loss can occur if the
Remote Agent is not running
while restoring remote Windows-based computers.


Remote Agent for Windwos Servers is installed already.

I thought I had to add the System Logon Account in the all privileged member in the folder of the PC. But it produces same error.

any suggestions please?




Thank you in advance.
1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Check your security settings on your folder. On the share, and the normal NTFS settings and ensure your service account is showing up in the list with the correct permissions.