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Restore mailbox exchange DAG

PavelOl
Level 2

When restoring a mailbox from a tape in letters to PST, the Cyrillic encoding in emails breaks. how can this be fixed?

OS: Windows server 2016 Eng

Exchange 2016

Backup Exec 16

4 REPLIES 4

kf2013
Moderator
Moderator
   VIP   

I have no error messages.
The problem is similar to that described here:
https://www.veritas.com/support/en_US/article.100042929

This hotfix is suitable for Backup Exec 16 ?

 

RogRubin
Moderator
Moderator
Employee

Sorry,
This particluar fix is only available for BE20.
The code changes are already included in any newer versions of Backup Exec.

kf2013
Moderator
Moderator
   VIP   

No, did u apply all latest patch for BE16?

If yes, i think you may need to upgrade to BE20, or if you have active support contract, you can log a support call to see if any workaround.