Restore with File Redirection Due to Server Out of Service

[Linda_Lounsbury]

Hi,

I am trying to do a restore with file redirection to another server, because the original server has died.  My problem is that the restore job is trying to confirm resource credentials with the original server from which the back up was taken.  How do I override this?  I'm not sure where to point the Resource Credentials page for this restore, since the original server no longer exists - hence the file redirection!

Thanks,

Linda

[pkh]

You should do the restore without restoring the permissions

[Steve-Young]

If it BE 2012 or 2014 go to backlup/restore tab right click on server you are trying to restore and properties/details.

There should be a resource credential option on left.  Change credential there.

[Linda_Lounsbury]

Steve Y - The problem is that the resource doesn't exist anymore, so changing the credentials to authenticate to it won't make any difference.  

PKH - I tried to do the restore without restoring permissions and I got the same message.  The restore is still trying to authenticate to a resource that no longer exists.  This was a Sharepoint server, so maybe I am trying to do the restore in the wrong way.

Does anyone know if I am able to restore individual files to a non-sharepoint location?  Or, will I need to rebuild a server with Sharepoint and then try the restore?

Thanks,

Linda

[pkh]

Are you trying to restore ordinary files or SharePoint data?

[VJware]

Have a look @ these 2 KBs -

http://www.symantec.com/business/support/index?page=content&id=HOWTO61024

http://www.symantec.com/business/support/index?page=content&id=TECH183772

Lastly, even when the original server doesn't exist, the container/resource should still be available under the Backup & Restore tab of the UI.

[Linda_Lounsbury · Accepted solution]

Thanks for all the responses.  I resolved my problem by Redirecting the restore of individual SharePoint 2010 objects to a file path using the instructions found in the admin guide.  I was not setting up a SharePoint restore, which is why I was having problems.  I was able to successfully restore all of my SharePoint documents to a standard unc path.