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Restore

Barbara_Stroud
Level 3

I have a pc that crashed and I would like to restore her files back to her computer.  I go through the restore wizard but cannot seemed to get the files back on her pc.  I have already loaded the agent on the new computer.

5 REPLIES 5

pkh
Moderator
Moderator
   VIP    Certified

What exactly is the error?  You can't see the files to restore or what?  You got to be more explicit if you want help.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...make sure the date range is correct. BE selects its own date range for your restore for some reason meaning you don't always se the media or files for restoration purposes.

Thanks!

Barbara_Stroud
Level 3

I really dont get an error, I have the restore process running but my tape keeps injecting back out and wanting another tape and I am sure I have the correct tape.  I just want to be able to put files back on this computer through back exec.  I chose restore to a different location and selected the correct server which is her new computer.

 

Barbara_Stroud
Level 3

ejecting

pkh
Moderator
Moderator
   VIP    Certified
Why don't you put in the tape that BE wants and see what is the result?