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Restored excel files are corrupt

HI guys can you please advise, when i restore backed up files they come up corrupt like attached picture.

it only files that are backed up on PC's using DLO.

1 Solution

Accepted Solutions
Accepted Solution!

this has been solved the

this has been solved the files are corrupt only on the network location where they backed up at and not on local machine and mistake was not using the dlo to restore them but rather copying from network location.

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9 Replies

Hi,   Are those files

Hi,

 

Are those files encrypted at all?

Thanks!

you mean before backup?

you mean before backup?

Either-or... Thanks!

Either-or...

Thanks!

Whilst you might get a valid

Whilst you might get a valid answer here, please be aware that we have a specific DLO forum which can be used for all versions of DLO (so not specific to the latest stand alone releases)

 

https://www-secure.symantec.com/connect/backup-and-recovery/forums/desktop-laptop-option

@Craig  No   Thanks Colin.

@Craig  No

 

Thanks Colin.

I'm having the same issue as

I'm having the same issue as this guy https://www-secure.symantec.com/connect/forums/excel-files-getting-corrupted-veritas-backexec-dlo-ag... and i see his post wasnt solved i think maybe i neeed to open a case.

These files are encrypted.

These files are encrypted. (By default backups stored in the NUDF are encrypted)

Run this command from the DLO directory using cmd:-

dlocommandu -emergencyrestore "usersharepath" -w "recoverypassword" -ap "destination-path"

"usersharepath" must be in quotes. This must be the NUDF path specifically to the user's sub-directory where a .recovery2 file exists.

"recoverypassword" is the recovery password specified during the DLO installation/config.

"destination-path" must be in quotes. This should be an UNC path to a share.

Accepted Solution!

this has been solved the

this has been solved the files are corrupt only on the network location where they backed up at and not on local machine and mistake was not using the dlo to restore them but rather copying from network location.

View solution in original post

Re: this has been solved the

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