09-18-2013 07:08 AM
HI guys can you please advise, when i restore backed up files they come up corrupt like attached picture.
it only files that are backed up on PC's using DLO.
Solved! Go to Solution.
10-23-2013 02:26 AM
this has been solved the files are corrupt only on the network location where they backed up at and not on local machine and mistake was not using the dlo to restore them but rather copying from network location.
09-18-2013 07:15 AM
Hi,
Are those files encrypted at all?
Thanks!
09-18-2013 07:25 AM
you mean before backup?
09-18-2013 07:29 AM
Either-or...
Thanks!
09-18-2013 08:18 AM
Whilst you might get a valid answer here, please be aware that we have a specific DLO forum which can be used for all versions of DLO (so not specific to the latest stand alone releases)
https://www-secure.symantec.com/connect/backup-and-recovery/forums/desktop-laptop-option
09-18-2013 10:16 PM
@Craig No
Thanks Colin.
09-19-2013 11:25 PM
I'm having the same issue as this guy https://www-secure.symantec.com/connect/forums/excel-files-getting-corrupted-veritas-backexec-dlo-ag... and i see his post wasnt solved i think maybe i neeed to open a case.
09-19-2013 11:36 PM
These files are encrypted. (By default backups stored in the NUDF are encrypted)
Run this command from the DLO directory using cmd:-
dlocommandu -emergencyrestore "usersharepath" -w "recoverypassword" -ap "destination-path"
"usersharepath" must be in quotes. This must be the NUDF path specifically to the user's sub-directory where a .recovery2 file exists.
"recoverypassword" is the recovery password specified during the DLO installation/config.
"destination-path" must be in quotes. This should be an UNC path to a share.
10-23-2013 02:26 AM
this has been solved the files are corrupt only on the network location where they backed up at and not on local machine and mistake was not using the dlo to restore them but rather copying from network location.