I’m running BE 11d rev.7170 to backup Exchange 2k3 using GRT, for Individual mail messages restore the job is successful but when I try to restore Public Folders items the job fails with the following errors;
Error : e0008488 - Access is denied.
For additional information regarding this error refer to link V-79-57344-33928
It is B2D, also I’ve tried B2T but both give the same error “access denied” for public folders restore, I’m using the same credentials which is Domain & Local Administrator as well as Exchange Administrator.
Note: the backup job is completed successfuly.
Can you help please. Thanks
Message Edited by HH on 07-11-200706:17 AM
Advanced Technical Support Engineer
Gents, thanks for your reply but all recommendations are already implemented but it didn't work.
· Restore of Public Folders individual messages can only be done from a Backup to Disk job. It is Backup to Disk job.
· Verify the account used for the restore has a mailbox and that is not hidden from the Global address book. It is not hidden
· Try giving your logon account Owner rights to the public folder. It is Administrator & Owner .
Also the backup service account is Exchange Full Administrator. But I’m getting Successful-Used server credentials when I test the Resource Credentials, I installed the latest hot fixes but still give me the same error.