06-28-2016 12:14 AM
I having problem to read the tape detail in Symantec Backup Exec 15, it scan and show 0 bytes but unable to inventory the tape.
06-28-2016 01:47 AM
1. Using the Symantec drivers for the tape drive? If not, use tapeinst.exe to install them;
2. Ensuring the robotics (if an autoloader/library) shows up as Unknown Medium Changer in Windows Device Manager?
3. Checking your device's diagnostic utility to ensure that it is not faulty?
06-28-2016 07:15 AM
Why are you not able to inventory the tape? What happens when you run an inventory job?
Why do 7 tapes show the same media label of "Wednesday"? I assume that you are not using a bar code reader since no bar codes are displayed. I would strongly encourage the use of bar codes as it offers many advantages in media management.
06-28-2016 08:12 PM
Thanks for the reply. I am using Symantec driver to configure the tape drive. It was working initially but after I change some settings(I forgot what I mess up) and also remove the bar code rules.
I will try the tapeinst.exe and see if is working.
06-28-2016 08:16 PM
The job show miss...
06-29-2016 06:02 AM
I cannot tell much from tiny JPGs, but "missed" sounds like a scheduling problem. What does the inventory job log say? What error number & message?
What tape library and drive are you using? Is it online and available? Your jobs sitting at ready imply your library isn't online.