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SDR Fail - CASO environment - Cannot find the resource containter

berniebgf
Level 4
Partner

Hello all,

We are trying our first SDR for this new BE2012 implementation, we have 2 x Media Servers and 1 x dedicated CASO.

When we boot and RUN the SDR process (CD created from CASO) we get the following error.

Info: Cannot find the resource container id on the Backup Exec server for the computer:

From the logs it looks as though it is trying to obtain the Data for the restore from our CASO server instead of being re-directed to one of the media servers.

Am I missing something simple? should it be redirected automatically? 

regards

Bernard

3 REPLIES 3

Jaydeep_S
Level 6
Employee Accredited Certified

This would happen if the catalogs are centralized on CASO. Are the catalogs centralized?

berniebgf
Level 4
Partner

Yes the Calalogs are centralized.

So how do I perform a SDR restore with this setup?

thanks

Bernie

berniebgf
Level 4
Partner

I was of the opinion that SDR could be performed from the CASO?

See below

http://www.symantec.com/business/support/index?page=content&id=HOWTO74405

Thanks for your help

 

Bernie.