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SDR recovery points greyed out

Level 6
Partner Accredited

Hi, our customer's BE server is Windows Server 2008 R2 SP1. All clients are Windows clients (Windows Server 2008 R2 SP1 or Windows 7 SP1). We are testing the SDR recovery of one client. In the recovery point selection page, we found there is only one backup set is available for selection, others are shown in the selection but are greyed out, which means we cannot select those backup sets. All of these backup sets have not been expired in BE.

My questions are:

1) Why are those backup sets greyed out? Is there a way to make them available for SDR recovery again?

2) How to ensure or verify backup sets for SDR recovery in BE? Is there a way to check the availability of SDR recovery points from Backup Exec Admin Console?  


Thanks in advance. 


   VIP    Certified

Do the jobs that created these backup sets have the SDR light on when they are run?

Level 6
Employee Accredited Certified

Does checking or unchecking the "Recover the entire computer" setting allows you to select the other recovery backup sets ?

Could you post a screenshot as well ? Thanks.