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SP2 and sequential Hotfix 209149. Now Jobs fail with E000031. AV-79-57344-794 - Error: Unable to query the Team database meta-data

More and more I hate this 2012 version. Not onyl it's slow, but for the time being we have situation when verify process takes more time then actual backup (mainly Exchange related files).

So I decided to run update with hope this will solve my problem. How silly I was. Now jobs fail with the following:

 

Job Completion Status:

Completed status: Failed
Final error: 0xe000031a - Unable to query the team database metadata.
Final error category: Resource Errors
 
For additional information regarding this error refer to link V-79-57344-794
 
Backup- SharePoint - 80\Content-DB 1 (Servername\SHAREPOINT\WSS_Content)V-79-57344-794 - Error: Unable to query the Team database meta-data.
 
Backup- SBS SharePoint\Content-DB 1 (Servername\SHAREPOINT\ShareWebDb)V-79-57344-794 - Error: Unable to query the Team database meta-data.
 

Any suggestions what is the best action to take here ? Thanks in advance.

3 Replies

This is a very generic error.

This is a very generic error. Would you pls enable debugging per the following KB and post/pm the output logs (Especially the spswrapper.log)

http://www.symantec.com/business/support/index?page=content&id=TECH37467

Secondly, is AOFO enabled for this backup ?

Were the updates applied only to the media server or to all servers comprising the Sharepoint Farm as well ?

Thanks for the log. I see

Thanks for the log. I see multiple errors such as ~

Failed to resolve the site ID for 'SharePoint - 80'.
Failed to resolve the site ID for 'SBS SharePoint'.

Debug error seems to match - http://www.symantec.com/business/support/index?page=content&id=TECH210757

 

 

 

It's likely to be issue

It's likely to be issue documented here

http://www.symantec.com/docs/TECH209440