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SYMC BACKUP EXEC 2012 Show Trial Version.

jatuphon_arunpo
Level 2

Dear

I renewed license for Symantec Backup Exec 2010 to SYMC BACKUP EXEC 2012 i use

SYMC BACKUP EXEC 2012 AGENT FOR WINDOWS WIN PER SERVER RENEWAL ESSENTIAL 12 MONTHS REWARDS BAND E and

SYMC BACKUP EXEC 2012 SERVER WIN PER SERVER RENEWAL ESSENTIAL 12 MONTHS REWARDS BAND E

Now when I start up BE 2012 I see that is trial version.

 

Remark
i have problem same http://www.symantec.com/connect/forums/trial-vrsion-be-2012 and i can not speak english.

please help

Thank

 

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1 ACCEPTED SOLUTION

Accepted Solutions

ZeRoC00L
Level 6
Partner Accredited

You have only entered the renewal contracts into Backup Exec, you will need to add the licenses for the BE Full versions and agent(s).

http://www.symantec.com/business/support/index?page=content&id=TECH183970

Contact the Symantec Licensing desk to get your license files.

View solution in original post

8 REPLIES 8

ZeRoC00L
Level 6
Partner Accredited

You have only entered the renewal contracts into Backup Exec, you will need to add the licenses for the BE Full versions and agent(s).

http://www.symantec.com/business/support/index?page=content&id=TECH183970

Contact the Symantec Licensing desk to get your license files.

jatuphon_arunpo
Level 2

please help

Thank

jatuphon_arunpo
Level 2

dear ZeRoC00L new snap

 

 

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jatuphon_arunpo
Level 2

Dear ZeRoC00L

Thank you somuch.

ZeRoC00L
Level 6
Partner Accredited

See my first post, you have only entered the renewal contracts (maintenance) into Backup Exec, you will need to add the licenses for the BE Full versions and agent(s).

Donald_Eady
Level 6
Employee Accredited

ZeroCool is awesome and hit it right on the head you have entered your renewed maintanence contract license. You will need your actual product license. If youre unable to locate these you can contact the licensing department for assistance.. Please view the following document

 

http://www.symantec.com/docs/HOWTO42310

 

lmosla
Level 6

Hello,

If you havent already installed it please install Service Pack 1a. It resolves issues related to Backup Exec 2012 showing in trial mode.   see my blog The license was entered, why is Backup Exec 2012 still in trial mode?

Service Pack 1a can be downloaded from the following link http://www.symantec.com/business/support/index?page=content&id=TECH186717

Thanks,