10-21-2014 12:11 AM
I have a strange issue, I run scheduled reports every day to inform me of what is going on with my backupexec environment.
Currently i receive the reports, BUT when i look under reports - See Upcoming, it is empty.
the jobs still appear to execute, but i am unable to edit them as they do not show.
I cannot recreate them, as i get an error on the report name already exists.
Is there a way to "unhide" or to find these reports?
10-21-2014 12:28 AM
Run a repair of the BEDB using BEutility.exe to rule out any DB corruption. It makes no changes and is safe to do so.
10-21-2014 01:23 AM
Would recommend to run a repair of BE itself first and if that doesn't help, follow this KB - http://www.symantec.com/business/support/index?page=content&id=TECH125262
If the server name wasn't ever changed, run the second step directly which updates the Reports table.
10-21-2014 01:23 AM
Thanks for the suggesstion.
I have just run a couple of the options, to check consistancy etc and it didnt find anything, so ran the repair, but the issue still remains.
10-21-2014 01:51 AM
Followed the steps. the server had the correct name, so went to Step 2 and ran the osql command.
The scheduled reports are still not showing though :(
10-21-2014 02:35 AM
What's the version of BE which you are using ? Is there any notification/alert to the extreme, lower left bottom corner of the UI ?
Do these scheduled reports show up under "Completed Reports" section ?
10-21-2014 03:05 AM
We are running BE 2014 patched upto but not including SP1 (scheduled for this Friday)
For errors i get 2 regarding the report. The first is - The job failed with the following error: The Backup Exec Job engine system service is not responding, but then a minute later i receive the email with the report in.
I see them all in completed reports and they show as successful.
10-21-2014 03:43 AM
Any other errors/warnings under the event viewer ?
Would recommend to check after installing SP1, else to log a formal support case.
03-12-2015 01:26 AM
Any update about this issue ?
I also meet the same problem. I have 57 tasks show on the bottom of window. But only can find 55 tasks in task list , I missing 2 daily report tasks. And can not find report jobs in reports tab. I got jobs fail everyday but no way to delete this two jobs.
09-06-2017 12:00 AM
The scheduled reports still ran but just didnt show in the gui. I eventually found a way to delete the reports that were not showing from SQL. I then recreated them in BEXEC.
We are now on 2016 FP2 and the problem came back. SO again i have running reports but nothing in the gui. i also get an alert that the job failed due to lack of resources, but the report still runs.
09-07-2017 06:48 AM
Can you attach your database here? We will need file by name BEDB.bak under Data folder, from the directory where Backup Exec is installed.
08-07-2018 02:45 AM
How was you able to delete the job?