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Server paused in the Backup exec utility

Hi

 In backup exec 2010 we are unable to take do the inventory or unlock or quick erase. It’s going to queued status. When we have seen the log its show the media server status show server paused. And also when we are seen the Backup exec utility there all media servers status shows SERVER PAUSED,

Kindly guide us

 

Thanks and Regards

Sriram

1 Solution

Accepted Solutions
Accepted Solution!

Hi    Thanks for youe

Hi

 

 Thanks for youe support, in the Device tap delete the exciting backup drive and the reinstall the backup drive by using the symantec drviers. now its started working fine.

Once again thanks for your support

 

Regards

Sriram

View solution in original post

5 Replies

Hi,   which version of BE are

Hi,

 

which version of BE are you using? If not BE 2010 R3, that's your first point of call...do an upgrade and see if you get the same issue. You need to run LiveUpdate before doing the upgrade, and can use your existing licenses.

You can get the BE 2010 R3 media from the download link below:

https://www4.symantec.com/Vrt/offer?a_id=93355

If you are running 2010 R3, you can run LU to get any outstanding patches you may not have installed. Once done, run the inventory job again and see if it gives you the same issue.

If it does, open up BEutility.exe and run a BEDB repair...

 

Thanks!

Hello Sriram,

Refer to the technote " http://www.symantec.com/docs/TECH147733 ". As addressed in this technote you will face this issue if Hotfix 354913 of Backup Exec 2010 R1.

One way to resolve this issue is to uninstall the mentioned Hotfix. But its not recommended to do it.

Recommended way is as CraigV mentioned to upgrade to newer version Backup Exec 2010 R3 in which this issue is not observed at all.

 

Thanks,

-Sush...

Hi    Thanks for your

Hi

 

 Thanks for your support

Sush- I am already tried that still the Server showing paused in the Bakcup utility.

CraigV- We have Backup exec 2010.

 

Kindly help us

 

Regards

Sriram

...there are 3

...there are 3 versions...which 1 do you run?

Accepted Solution!

Hi    Thanks for youe

Hi

 

 Thanks for youe support, in the Device tap delete the exciting backup drive and the reinstall the backup drive by using the symantec drviers. now its started working fine.

Once again thanks for your support

 

Regards

Sriram

View solution in original post