06-18-2015 08:04 AM
OS is actually 2012 R2, not sure why that cannot be used in dropdown.
Anyway I am going through Warnings in Symantec Help Utility in my BackupExec 2014 install trying to dot i's and cross t's before I upgrade to BE15.
Lots of things I cannot find as described in documents, but that is normal apparently.
What really has me mystified is this warning: Service "VertFile" is not configured and operating properly.
I believe it is for Exchange, which I do not have. Warning says: Service start mode is set to "BootStart", when it should be "DemandStart".
It does not show up in Extended view of services at all. I exported Services and did a find, nada.
However when I run msinfo32 it shows up there and start mode is boot, and service is running.
Is it not showing up in services because i do not have Exchange or is this a Windows 2012 anomaly?
Solved! Go to Solution.
06-18-2015 10:22 AM
C:\Windows\system32>fltmc
Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
VirtFile 0 429999.280700 0
TmPreFilter 3 328500 0
luafv 1 135000 0
npsvctrig 1 46000 0
So how do I change the StatMode or is that not critical?
06-18-2015 08:47 AM
To verify if VirtFile is installed or not, open a cmd and run the following command -
fltmc
This should show VirtFile being listed. It does not show up in the services menu.
This gets installed when the Agent for Application and Database and/or the Agent for VMware & Hyper-V is installed. If these agents are not being used, then this driver does not get installed and can be ignored.
However, if it is being used and not shown, uninstall the above mentioned agent and reinstall them from the BE button - Installation & Licensing - Install agents and options. Lastly, if this doesn't help, have a look at the workaround mentioned in https://www-secure.symantec.com/connect/forums/vff-driver-not-installing
06-18-2015 10:22 AM
C:\Windows\system32>fltmc
Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
VirtFile 0 429999.280700 0
TmPreFilter 3 328500 0
luafv 1 135000 0
npsvctrig 1 46000 0
So how do I change the StatMode or is that not critical?
06-21-2015 09:46 PM
You can change the Start Mode by running the following via a cmd -
sc config VirtFile start=demand
OR
sc config VirtFile start= demand
06-22-2015 12:52 PM
Thanks for the help,
Tried both, now showing start mode as manual.
I upgraded to BackupExec 15 today, but have not ye run Sym Help.