11-12-2015 05:18 AM
I'm trying to set up an AWS S3 cloud storage in BE 15, but I'm getting this error: "BEMSDK failure code: A0009B23"
I have followed this article to the letter: https://www.veritas.com/support/en_US/article.000081253
There are 3 things that I've thought of which could be causing the problem:
I've attached images of the BE error, and my storage configuration (obviously the real username is my Amazon account access key)
Can anyone help?
Solved! Go to Solution.
11-16-2015 10:15 AM
Ok, the problem was simply outbound traffic. I learned from Colin Weaver that this service uses HTTP & HTTPS traffic. In my case, my customer was using a web filter, so access had to be setup there.
11-12-2015 05:41 AM
Have you done this:
http://www.veritas.com/docs/000094413
11-12-2015 05:46 AM
Yes, I've done that.. the cloud storage doesn't even show up without that step.
11-12-2015 06:33 AM
11-13-2015 02:14 AM
Yes, I'm on FP2
11-13-2015 02:29 AM
Has anyone managed to get this working? If so can you confirm if I need to do something else with the AWS S3 bucket and the IAM account please?
11-13-2015 03:01 AM
I'd suggest logging a support call with Veritas to get this sorted out.
It seems this needs a bit more troubleshooting capability than we can provide here.
Post back with an update and close off the thread.
Thanks!
11-16-2015 10:15 AM
Ok, the problem was simply outbound traffic. I learned from Colin Weaver that this service uses HTTP & HTTPS traffic. In my case, my customer was using a web filter, so access had to be setup there.