10-02-2008 12:03 PM
background:
-win2k8 64bit
-BE 12 Rev. 1364
-fresh install, ran live update and installed updates.
-External Quantum DLT-V4 tape drive
-HP ML350 G5 server
start BE go to add a server to a backup job and it crashes with the following:
A severe application error has occurred.
Exception: System.Runtime.InteropServices.SEHException
External component has thrown an exception.
Stack Trace: at BackupExec.UI.BEDlgs.ShowBackupRestoreWizardFromNavBar(Int32 wizardID)
at BackupExec.UIFramework.NavBarDropDown.OnClick(Object sender, EventArgs eventArgs)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at BackupExec.UI.MainForm.a(String[] A_0)
at BackupExec.UI.MainForm.b(String[] A_0)
I figured i'd try here before opening a ticket.
10-02-2008 12:09 PM
10-02-2008 01:46 PM
finally got through to support and they were actually helpful.. hopefully I don't have any more issues.
10-02-2008 01:47 PM