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Shadow Copy Components Error

Mark_Hindry
Not applicable
Hi,
I have V9.1 installed on a single server and the remote agent on several attached servers. Having applied MS SP1 and some hot fixes I found that I was unable to backup or even access the shadow copy components on one of the remote servers. The erorr is: An error was encountered while attempting to browse the contents of Shadow?Copy?Components. A failure occurred accessing the writer metadata.
Yesterday I found an article about this and ran VSSADMIN LIST WRITERS. On the host server I had a list of writers but on the remote machine with the problem the command returned nothing. The article suggested running the following:

Net stop vss
Net stop swprv
regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll

I ran these commands on the host server (which I now realise was incorrect but the last 6 said that they were loaded but the file cannote be registered.

I reran the commands on the remote server that I am not able to access the shadow copy components on.

The backups ran last night and, the remote machine still has the same problem. But .... now the host machine has the same problem - I cannot access the shadow copy components.

I've just run the VSSADMIN LIST WRITERS command on the host machine and that now returns NO writers at all.

Any help would be appreciated.

Thanks

Mark
1 REPLY 1

Shilpa_pawar_2
Level 6
Hi,

Try backing up the system state of both the servers with NT Backup.

Also refer: http://support.veritas.com/docs/264350

Thanks!