05-29-2012 04:43 AM
Same problem as:
https://www-secure.symantec.com/connect/forums/shadow-copy-components-testedit-credentials
After updating Backup Exec from 2010R3 --> 2012, I had several servers failing on credentials / credential check failure because of the existence of the Shadow Copy Components. For all other servers I removed the server from Backup Exec and re-added it, they are working fine. For the Backup Server itself this is not an option. I can't remove the server from Backup Exec. Any Ideas ?
B.R.
Maarten
05-29-2012 04:49 AM
Hi,
Check the link below and follow the advice on what was marked as the solution. This may fix your issue:
https://www-secure.symantec.com/connect/forums/shadow-copy-components-testedit-credentials
Thanks!
05-29-2012 04:54 AM
Thanks for the quick response, but there is no sollution for me. The link you provided suggests removing and re-adding the server to Backup Exec. Unfortunately this isn't possible because it is the backup server itself. Which can't be removed from Backup Exec.
05-29-2012 05:16 AM
Can you manually remove the Shadow Copy Components from the backup selections?
06-01-2012 07:36 AM
Same problem here. I was able to rectify the Shadow Copy credentials issue with other servers by removing them and re-adding, but the option to remove the Backup Exec server is grayed out, so it keeps failing. No solution so far.
08-11-2012 08:56 AM
I think I've come upon a workaround if not an outright solution. I simply added the Backup Exec server as a new server. I removed the backup job from the original server that was created when I installed the BE 2012 upgrade. That server will be listed as having no backup jobs on it.
I then created a new backup job with the new server I created and on THIS backup job, I have no Shadow Copy credential issue.
10-23-2012 07:28 AM
Adding the server as a new server was a great workaround. I did the same, replacing the hostname-only version of the server name with hostname.domainname.org and Finally got those components out of the way, and can now delete the backup and use the new job.