SharePoint 2007 agent backup Error: The job failed with the following error: The directory is invalid.

[Symanticus]

Hi All,

I've already followed the article in this page to backup and set permission of my SharePoint 2007 SP2 Farm: http://www.symantec.com/business/support/index?page=content&id=TECH75907

but then when i perform backup it failed with the following log:

Job ended: Monday, September 20, 2010 at 11:17:29 AM
Completed status: Failed
Final error: 0xe000fe09 - The directory is invalid.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65033



the Test Run performed successfully, but I still don't understand why it failed miserably when doing the real backup job.

Any kind of help would be greatly appreciated.

Thanks,

[Symanticus]

the following is the Credentials test screen before i start the backup Job, all seems to be good using the DOMAIN\SPService user which is also member of the DOMAIN Administrators group.

from the test backup log:

Credentials Check
Device       : \\MOSSDEV01, Server Farm 2 (MOSSDEV01)
Check status : Success
Device       : \\MOSSDEV01, Global Settings (MOSSDEV01)
Check status : Success
Device       : \\MOSSDEV01, Search instance\Index files 1 (MOSSDEV01\e6fc00b3-f15e-45e0-9227-ba417f591610)
Check status : Success
Device       : \\MOSSDEV01, Shared Search Index\Index files 1 (MOSSDEV01\e2581ec6-0096-4756-bad4-0df75dc2d0c1)
Check status : Success
Device       : \\MOSSDEV01, SharedServices1\Services-DB 1 (MOSSDEV01\MOSSDB\SharedServices1_DB)
Check status : Success
Device       : \\MOSSDEV01, Search instance\Search-DB 1 (MOSSDEV01\MOSSDB\MOSS_Search_DB)
Check status : Success
Device       : \\MOSSDEV01, WebApplication\Content-DB 1 (MOSSDEV01\MOSSDB\SharePoint_AdminContent_f632e5bf-cbd9-4d9f-a819-1811feb4f2b6)
Check status : Success
Device       : \\MOSSDEV01, Sandbox Web Application\Content-DB 1 (MOSSDEV01\MOSSDB\WSS_Content)
Check status : Success
Device       : \\MOSSDEV01, SSP-10000\Content-DB 1 (MOSSDEV01\MOSSDB\SSP_ContentDB)
Check status : Success
Device       : \\MOSSDEV01, Shared Search Index\Search-DB 1 (MOSSDEV01\MOSSDB\SharedServices1_Search_DB)
Check status : Success
Device       : \\MOSSDEV01, MySite - 10001\Content-DB 1 (MOSSDEV01\MOSSDB\MySite_ContentDB)
Check status : Success
Device       : \\MOSSDEV01, SharePoint - 80\Content-DB 1 (MOSSDEV01\MOSSDB\SharePoint80_ContentDB)
Check status : Success
Device       : \\MOSSDEV01, ConfigurationV3-DB (MOSSDEV01\MOSSDB\MOSS_Farm_Config)
Check status : Success

how come after Test backup run is success and the credential test the problem to backup still exist ?

[James_Winslow · Accepted solution]

Hi there Albert,

Please make sure that the login / credentials that you use is the members of:

1. Domain admin
2. SQL db_owner
3. MOSS Farm admin

I know that is sounds like too much but hope that helps.

[Symanticus]

oh... yes, that's what I should've done.

Thanks man for your suggestion.

[James_Winslow]

no problem Albert, glad to be of helps here.