06-18-2013 06:21 AM
I have the error covered in this TECH article: http://www.symantec.com/business/support/index?page=content&id=TECH202002
Does anybody have a fix or workaround for doing GRT-backups?
Non-GRT backups work fine.
Solved! Go to Solution.
07-28-2013 11:42 PM
I am happy to report that BE 2012 SP2 resolved this issue
06-18-2013 06:48 AM
Is AOFO enabled in the backup job ?
EDIT**
Checked internally this article... the issue was the retention period for the full backups wasn't sufficient for the diffs/incrs to combine..
06-18-2013 06:53 AM
Are you performing only Full backup or Full and Incrementals. If you are performing Full/Incremental then ensure that the retention is Full is more than the last incremental for that week. Also, if you are using Advanced Open File Option (AOFO) try to run the job after disabling it. Also if this is BE 2012 on the AOFO tab ensure that the Check point Restart is unchecked as well.
06-18-2013 06:55 AM
Under Advanced Open File the following is ticked:
- Use snapshot technology
- Automatically select snapshot technology
- Process logical volumes for backup one at a time
- Enable checkpoint restart
This happens with full backups as well as incrementals, I have 2 weeks retention for full and 1 week for incremental.
06-18-2013 07:04 AM
Uncheck checkpoint restart and then Use snapshot technology and try the backups
06-19-2013 06:31 AM
I have tried, first with checkpoint restart unchecked, and then with AOFO disabled completely. The full backup job fails with the same error each time
07-28-2013 11:42 PM
I am happy to report that BE 2012 SP2 resolved this issue