...there is no need to dismount your Information Store...BE will do the restore live! You can also refer to the TNs below:
Messaging API and Collaboration Objects 1.2.1 is installed on the Exchange server and the Exchange 2007 Management Tools (Version: 08.01.0393.001) also installed on the Backup Exec server.
But on the backup server is a lower version of management tools installed. (On the Exchange server: Version: 08.02.0176.002) This maybe a problem?
Great call by Zerocool... The MAPI/CDO and Management tools do need to be the same version from exchange box to media server. Additionally you may want to verify that the B.E. account has the correct permissions on the exchange box.
-Active and unhidden mail box
-sent and recieved email from account
-Unique name at first 4 characters for mailbox Etc...
Please review below document.
The System attendant service is running on the server.
The backup service account has a mailbox (hidden in the global address list) and it is active (I can connect to its mailbox).
I'll try to recreate the service account...
Refer to the following technote and make the changes as suggested:
Refer to the first solution (hosts file) if it is a single server exchange setup.
If it is a multiple server topology then use the second solution.