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Slot count wrong in Backup Exec 10d with Quantum Scalar 50

Futre
Level 2
We recently purchased a Quantum Scalar 50 tape library, with 4 half height LTO3 Quantum drives, and 38 slots in the library. The backup server is Windows 2003 SP2, running BackupExec 10d. In device manager, the library is listed as 'Unknown Medium Changer'
 
PROBLEM: BackupExec is seeing all the four drives, and the library, but only 2 tape slots. I have installed the latest Symantec drivers.
 
Anybody seen this before and know of a solution ?
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