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Some mailboxes not being backed up

PremierIT
Level 3
Hello
I am using BE11d and doing a information store backup, when selecting mailboxes to restore, a few mailboxes are not listed. Others are and can browse the subfolders and select what I want to backup, except the one I wanted to restore of course!
Please help, why would only a couple mailboxes not being backed up?
4 REPLIES 4

Ben_L_
Level 6
Employee
Just because I have to ask, do those mailboxes have any data in them? (i.e. has an email been sent to that mailbox)

PremierIT
Level 3
Ohh, yes, very much so.
I found this article http://support.veritas.com/docs/286823
I have upgraded and ran a job but no luck, those accounts do have the different legacy names, so I am thinking about changing it. I want to see if the version they say it's supposed to make it work does make it work.
But if you have any other suggestions I would like that also.
Thanks

PremierIT
Level 3
Yeah, it's no use, I upgraded the very latest, hot fix 21, and the mailboxes with the different legacy names are still not being backed up.
Has anybody found a fix for this, or do I have to change the account settings?

Thanks

Mr_T
Not applicable
Fellows ´n Friends!
Don´t forget to reinstall or update the agent on the mailserver. Otherwise the hotfix won´t do it´s trick...
 
For example:
 
 
 
Regards // T