Status Failed of Big Amount Backup

[Jack_Sperow]

Dear All Expert's,

Here i am facing one problem with BE 10D, Like when i took backup of 275 GB it done but when i took backup of more then 300 GB or similar it's failed no any log or error its showing.. can you tell me y its done or happening..
I chk my Device its working fine, i changed Tapes and even test it on another application Hardware is working fine..
Pls provide solution.. with steps how to do,,..
:(

Regard's

Jack

[RahulG]

Can you attach the job for the failed Job ...
Does it give you some error like the connection to the remote agent lost ..
Is there any Time Windows you have set for the job.....

[Jack_Sperow]

For your info we are taking big backup from EMC storage... This backup is due from more then 2 week so pls do some hurry..
and about logs n reports as i got i will provide you but hope u can give me first lvl troubleshooting..
Or possibilities..

[Jack_Sperow]

Now pls look in to the mater..

Job Log for Friday

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Completed status: Failed

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Job Information
Job server: APPSERVERHO Job name: Friday Job started: 23-Apr-2010 at 3:00:04 AM Job type: Backup Job Log: BEX_APPSERVERHO_05282.xml

Drive and media mount requested: 23-Apr-2010 3:00:04 AM

No appendable media could be mounted.
Switching to overwrite operation on scratch media.

Device and Media Information
Drive and media information from media mount: 23-Apr-2010 3:00:06 AM Drive Name: HP 1 Media Label: Friday Media GUID: {22516ab7-fbc0-41df-9a22-a1ed7c206b0b} Overwrite Protected Until: 23-Apr-2010 4:00:06 AM Appendable Until: 31-Dec-9999 5:30:00 AM Targeted Media Set Name: Fri

Job Operation - Backup

Backup Options Media operation - overwrite. Hardware compression enabled. Server - APPSERVERHO Set Information - C: Backup Set Information Family Name: "Media created 23-Apr-2010 3:00:04 AM" Backup of "C: " Backup set #1 on storage media #1 Backup set description: "Friday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 23-Apr-2010 at 3:00:21 AM. Backup completed on 23-Apr-2010 at 3:02:45 AM. Backup Set Summary Backed up 5256 files in 54 directories. Processed 319915393 bytes in 2 minutes and 24 seconds. Throughput rate: 127 MB/min Set Information - S: EMC_SATA Backup Set Information Family Name: "Media created 23-Apr-2010 3:00:04 AM" Backup of "S: EMC_SATA" Backup set #2 on storage media #1 Backup set description: "Friday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 23-Apr-2010 at 3:02:47 AM. Backup Set Detail Information V-79-57344-65033 - Directory not found. Cannot backup directory \ETP_Backup_March_2010 and its subdirectories. Backup completed on 23-Apr-2010 at 3:29:43 AM. Backup Set Summary Backed up 54 files in 5 directories. 1 item was skipped. Processed 48,619,740,299 bytes in 26 minutes and 56 seconds. Throughput rate: 1722 MB/min Set Information - H: EMC_SAS Backup Set Information Family Name: "Media created 23-Apr-2010 3:00:04 AM" Backup of "H: EMC_SAS" Backup set #3 on storage media #1 Backup set description: "Friday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 23-Apr-2010 at 3:29:45 AM. Backup Set Detail Information V-79-57344-65033 - Directory not found. Cannot backup directory \March10 and its subdirectories. Backup completed on 23-Apr-2010 at 3:48:24 AM. Backup Set Summary Backed up 50 files in 39 directories. 1 item was skipped. Processed 84,633,406,055 bytes in 18 minutes and 39 seconds. Throughput rate: 4328 MB/min Set Information - E: New Volume Backup Set Information Family Name: "Media created 23-Apr-2010 3:00:04 AM" Backup of "E: New Volume" Backup set #4 on storage media #1 Backup set description: "Friday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 23-Apr-2010 at 3:48:26 AM. Backup completed on 23-Apr-2010 at 5:12:43 AM. Backup Set Summary Backed up 229712 files in 2575 directories. Processed 102989359355 bytes in 1 hour, 24 minutes, and 17 seconds. Throughput rate: 1165 MB/min

Job Operation - Verify

Set Information - C: Verify Set Information Verify of "C: " Backup set #1 on storage media #1 Backup set description: "Friday" Verify started on 23-Apr-2010 at 5:13:30 AM. Verify completed on 23-Apr-2010 at 5:13:38 AM. Verify Set Summary Verified 5256 files in 54 directories. 0 files were different. Processed 319915393 bytes in 8 seconds. Throughput rate: 2288 MB/min Set Information - S: EMC_SATA Verify Set Information Verify of "S: EMC_SATA" Backup set #2 on storage media #1 Backup set description: "Friday" Verify started on 23-Apr-2010 at 5:13:38 AM. Verify completed on 23-Apr-2010 at 5:40:40 AM. Verify Set Summary Verified 54 files in 5 directories. 0 files were different. Processed 48,619,740,299 bytes in 27 minutes and 2 seconds. Throughput rate: 1715 MB/min Set Information - H: EMC_SAS Verify Set Information Verify of "H: EMC_SAS" Backup set #3 on storage media #1 Backup set description: "Friday" Verify started on 23-Apr-2010 at 5:40:40 AM. Verify completed on 23-Apr-2010 at 5:57:59 AM. Verify Set Summary Verified 50 files in 39 directories. 0 files were different. Processed 84,633,406,055 bytes in 17 minutes and 19 seconds. Throughput rate: 4661 MB/min Set Information - E: New Volume Verify Set Information Verify of "E: New Volume" Backup set #4 on storage media #1 Backup set description: "Friday" Verify started on 23-Apr-2010 at 5:58:00 AM. Verify completed on 23-Apr-2010 at 6:21:49 AM. Verify Set Summary Verified 229712 files in 2575 directories. 0 files were different. Processed 102989359355 bytes in 23 minutes and 49 seconds. Throughput rate: 4124 MB/min

Job Completion Status
Job ended: 23-Apr-2010 at 6:22:35 AM Completed status: Failed Final error: 0xe000fe09 - The directory is invalid. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-65033

Errors
Click an error below to locate it in the job log Backup- S: EMC_SATA V-79-57344-65033 - Directory not found. Cannot backup directory \ETP_Backup_March_2010 and its subdirectories. Backup- H: EMC_SAS V-79-57344-65033 - Directory not found. Cannot backup directory \March10 and its subdirectories.

Job Log for Thursday

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Completed status: Failed

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Job Information
Job server: APPSERVERHO Job name: Thursday Job started: 22-Apr-2010 at 10:46:03 AM Job type: Backup Job Log: BEX_APPSERVERHO_05279.xml

Drive and media mount requested: 22-Apr-2010 10:46:03 AM

Device and Media Information
Drive and media information from media mount: 22-Apr-2010 10:46:04 AM Drive Name: HP 1 Media Label: Thursday Media GUID: {0e56da1d-f44d-469e-8543-b8e4252f643a} Overwrite Protected Until: 22-Apr-2010 11:46:04 AM Appendable Until: 31-Dec-9999 5:30:00 AM Targeted Media Set Name: Thurs

Job Operation - Backup

Backup Options Media operation - overwrite. Hardware compression enabled. WARNING: The option 'Verify after backup completes' was not selected. Performing a verify operation to make sure that media can be read after the backup has completed is recommended. Server - APPSERVERHO AOFO: Initialization failure on: "H:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details. Note: Backup Exec did not perform a snapshot of all volumes simultaneously because the option 'Process logical volumes for backup one at a time' was selected as a backup job property. Set Information - H: EMC_SAS Backup Set Information Family Name: "Media created 22-Apr-2010 10:46:03 AM" Backup of "H: EMC_SAS" Backup set #1 on storage media #1 Backup set description: "Thursday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 22-Apr-2010 at 10:46:16 AM. Backup Set Detail Information V-79-57344-65033 - Directory not found. Cannot backup directory \March10_Apds and its subdirectories. Backup completed on 22-Apr-2010 at 12:00:24 PM. Backup Set Summary Backed up 851 files in 39 directories. 1 item was skipped. Processed 185255787921 bytes in 1 hour, 14 minutes, and 8 seconds. Throughput rate: 2383 MB/min AOFO: Initialization failure on: "S:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details. Note: Backup Exec did not perform a snapshot of all volumes simultaneously because the option 'Process logical volumes for backup one at a time' was selected as a backup job property. Set Information - S: EMC_SATA Backup Set Information Family Name: "Media created 22-Apr-2010 10:46:03 AM" Backup of "S: EMC_SATA" Backup set #2 on storage media #1 Backup set description: "Thursday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 22-Apr-2010 at 12:00:30 PM. Backup completed on 22-Apr-2010 at 12:24:05 PM. Backup Set Summary Backed up 43 files in 5 directories. Processed 41,905,106,269 bytes in 23 minutes and 35 seconds. Throughput rate: 1695 MB/min AOFO: Initialization failure on: "E:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details. Note: Backup Exec did not perform a snapshot of all volumes simultaneously because the option 'Process logical volumes for backup one at a time' was selected as a backup job property. Set Information - E: New Volume Backup Set Information Family Name: "Media created 22-Apr-2010 10:46:03 AM" Backup of "E: New Volume" Backup set #3 on storage media #1 Backup set description: "Thursday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 22-Apr-2010 at 12:24:10 PM. Backup Set Detail Information Unable to open the item E:\vol1\AutoPos\DATARECD.PRG - skipped. Unable to open the item E:\vol1\AutoPos\FOXUSER.DBF - skipped. Unable to open the item E:\vol1\AutoPos\FOXUSER.FPT - skipped. Unable to open the item E:\vol1\GNB\TEST\INVDET.DBF - skipped. Unable to open the item E:\vol1\GNB\TEST\INVHD.DBF - skipped. Unable to open the item E:\vol1\H1\Foxprog\ETPINVDT.DBF - skipped. Unable to open the item E:\vol1\H1\Foxprog\ETPINVHD.DBF - skipped. Unable to open the item E:\vol1\H1\Foxprog\ETPSTK.PRG - skipped. Unable to open the item E:\vol1\PRICING\WSPRC.TXT - skipped. Unable to open the item E:\vol1\USERMAIN\REPOMAIN\STK\FOXUSER.DBF - skipped. Unable to open the item E:\vol1\USERMAIN\REPOMAIN\STK\FOXUSER.FPT - skipped. Unable to open the item E:\vol1\WAREMAIN\WAREGGN\NEWSYS\FOXUSER.DBF - skipped. Unable to open the item E:\vol1\WAREMAIN\WAREGGN\NEWSYS\FOXUSER.FPT - skipped. Backup completed on 22-Apr-2010 at 2:00:09 PM. Backup Set Summary Backed up 229590 files in 2573 directories. 13 items were skipped. Processed 102010242294 bytes in 1 hour, 35 minutes, and 59 seconds. Throughput rate: 1014 MB/min AOFO: Initialization failure on: "C:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details. Note: Backup Exec did not perform a snapshot of all volumes simultaneously because the option 'Process logical volumes for backup one at a time' was selected as a backup job property. Set Information - C: Backup Set Information Family Name: "Media created 22-Apr-2010 10:46:03 AM" Backup of "C: " Backup set #4 on storage media #1 Backup set description: "Thursday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 22-Apr-2010 at 2:00:19 PM. Backup completed on 22-Apr-2010 at 2:01:37 PM. Backup Set Summary Backed up 5256 files in 54 directories. Processed 319877940 bytes in 1 minute and 18 seconds. Throughput rate: 235 MB/min AOFO: Started for resource: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). The following volumes are dependent on resource: "C:" . The snapshot provider used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7). Note: Backup Exec did not perform a snapshot of all volumes simultaneously because the option 'Process logical volumes for backup one at a time' was selected as a backup job property. Set Information - Shadow?Copy?Components Shadow?Copy?Components Backup Set Information Family Name: "Media created 22-Apr-2010 10:46:03 AM" Backup of "Shadow?Copy?Components Shadow?Copy?Components" Backup set #5 on storage media #1 Backup set description: "Thursday" Backup Type: Full - Back Up Files - Reset Archive Bit Backup started on 22-Apr-2010 at 2:02:15 PM. Backup Set Detail Information Backup completed on 22-Apr-2010 at 2:07:43 PM. Backup Set Summary Backed up 11 Shadow Copy Writers Backed up 11 Shadow Copy Components Processed 1,503,430,488 bytes in 5 minutes and 28 seconds. Throughput rate: 262 MB/min

Job Completion Status
Job ended: 22-Apr-2010 at 2:08:24 PM Completed status: Failed Final error: 0xe000fe09 - The directory is invalid. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-65033

Errors

Click an error below to locate it in the job log Backup- APPSERVERHO AOFO: Initialization failure on: "H:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details. Backup- H: EMC_SAS V-79-57344-65033 - Directory not found. Cannot backup directory \March10_Apds and its subdirectories. AOFO: Initialization failure on: "S:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details. Backup- S: EMC_SATA AOFO: Initialization failure on: "E:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details. Backup- E: New Volume AOFO: Initialization failure on: "C:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details.

Exceptions

Click an exception below to locate it in the job log Backup- E: New Volume Unable to open the item E:\vol1\AutoPos\DATARECD.PRG - skipped. Unable to open the item E:\vol1\AutoPos\FOXUSER.DBF - skipped. Unable to open the item E:\vol1\AutoPos\FOXUSER.FPT - skipped. Unable to open the item E:\vol1\GNB\TEST\INVDET.DBF - skipped. Unable to open the item E:\vol1\GNB\TEST\INVHD.DBF - skipped. Unable to open the item E:\vol1\H1\Foxprog\ETPINVDT.DBF - skipped. Unable to open the item E:\vol1\H1\Foxprog\ETPINVHD.DBF - skipped. Unable to open the item E:\vol1\H1\Foxprog\ETPSTK.PRG - skipped. Unable to open the item E:\vol1\PRICING\WSPRC.TXT - skipped. Unable to open the item E:\vol1\USERMAIN\REPOMAIN\STK\FOXUSER.DBF - skipped. Unable to open the item E:\vol1\USERMAIN\REPOMAIN\STK\FOXUSER.FPT - skipped. Unable to open the item E:\vol1\WAREMAIN\WAREGGN\NEWSYS\FOXUSER.DBF - skipped. Unable to open the item E:\vol1\WAREMAIN\WAREGGN\NEWSYS\FOXUSER.FPT - skipped.

Job Log for Thursday

Completed status: Failed

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Job Information

Job server: APPSERVERHO Job name: Thursday Job started: 21-Apr-2010 at 9:39:59 AM Job type: Backup Job Log: BEX_APPSERVERHO_05252.xml

	Drive and media mount requested: 21-Apr-2010 9:40:00 AM

Device and Media Information

Drive and media information from media mount: 21-Apr-2010 9:40:00 AM Drive Name: HP 1 Media Label: Thursday Media GUID: {21cc7e46-d74e-4ab8-9033-ac189b97cbe2} Overwrite Protected Until: 21-Apr-2010 10:40:00 AM Appendable Until: 31-Dec-9999 5:30:00 AM Targeted Media Set Name: Thurs

 

Job Operation - Backup

Backup Options Media operation - overwrite. Hardware compression enabled.   Server - APPSERVERHO AOFO: Initialization failure on: "H:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP). Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specified volume. Restart the target computer, and then run the job again.   Check the Windows Event Viewer for details. Note: Backup Exec did not perform a snapshot of all volumes simultaneously because the option 'Process logical volumes for backup one at a time' was selected as a backup job property. Set Information - H: EMC_SAS Backup Set Information Family Name: "Media created 21-Apr-2010 9:40:00 AM" Backup of "H: EMC_SAS" Backup set #1 on storage media #1 Backup set description: "Thursday" Backup Type: Full - Back Up Files - Reset Archive Bit   Backup started on 21-Apr-2010 at 9:40:10 AM. Backup Set Detail Information V-79-57344-65033- Directory not found. Cannot backup directory \March10 and its subdirectories. Backup completed on 21-Apr-2010 at 11:35:41 AM. Backup Set Summary Backed up 1107 files in 47 directories. 1 item was skipped. Processed 161013524087 bytes in  1 hour,  55 minutes, and  31 seconds. Throughput rate: 1329 MB/min   AOFO: Started for resource: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). The following volumes are dependent on resource: "C:" . The snapshot provider used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7). Note: Backup Exec did not perform a snapshot of all volumes simultaneously because the option 'Process logical volumes for backup one at a time' was selected as a backup job property. Set Information - Shadow?Copy?Components Shadow?Copy?Components Backup Set Information Family Name: "Media created 21-Apr-2010 9:40:00 AM" Backup of "Shadow?Copy?Components Shadow?Copy?Components" Backup set #2 on storage media #1 Backup set description: "Thursday" Backup Type: Full - Back Up Files - Reset Archive Bit   Backup started on 21-Apr-2010 at 11:36:23 AM. Backup Set Detail Information   Backup completed on 21-Apr-2010 at 11:42:32 AM. Backup Set Summary Backed up 11 Shadow Copy Writers Backed up 11 Shadow Copy Components Processed 1,503,198,416 bytes in  6 minutes and  9 seconds. Throughput rate: 233 MB/min

 

Job Operation - Verify

Set Information - H: EMC_SAS Verify Set Information Verify of "H: EMC_SAS" Backup set #1 on storage media #1 Backup set description: "Thursday"   Verify started on 21-Apr-2010 at 11:43:39 AM. Verify completed on 21-Apr-2010 at 1:38:22 PM. Verify Set Summary Verified 1107 files in 47 directories. 0 files were different. Processed 161013524087 bytes in  1 hour,  54 minutes, and  43 seconds. Throughput rate: 1339 MB/min   Set Information - Shadow?Copy?Components Shadow?Copy?Components Verify Set Information Verify of "Shadow?Copy?Components Shadow?Copy?Components" Backup set #2 on storage media #1 Backup set description: "Thursday"   Verify started on 21-Apr-2010 at 1:38:22 PM. Verify Set Detail Information   Verify completed on 21-Apr-2010 at 1:38:50 PM. Verify Set Summary Verified 11 Shadow Copy Writers Verified 11 Shadow Copy Components 0 files were different. Processed 1,503,198,416 bytes in  28 seconds. Throughput rate: 3072 MB/min

 

Job Completion Status

Job ended: 21-Apr-2010 at 1:40:22 PM Completed status: Failed Final error: 0xe000fe09 - The directory is invalid. Final error category: Resource Errors   For additional information regarding this error refer to link V-79-57344-65033

 

Errors

Click an error below to locate it in the job log   Backup- APPSERVERHO AOFO: Initialization failure on: "H:". Advanced Open File Option used: Symantec Volume Snapshot Prov... Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specifi... Check the Windows Event Viewer for details.   Backup- H: EMC_SAS V-79-57344-65033- Directory not found. Cannot backup directory \March10 and its subdirectories.

[Colin_Weaver]

Your directory is invalid and directory not found messages are almost certainly something to do with your selection lists specifying individual folders that no longer exist - to correct this you have to use the text view (View Selection Details tab) of the Backup Selection list to review the individual entries.

the other serros seem to show that the Open file technology is not working properly on some resources - as you are on BackuP Exec 10D and using VSP - I 'd sugges it might be worth trying VSS (or even upgrading Backup Exec to a newer version which would use VSS anyway)

[Jack_Sperow]

Thanks Colin,

Can you suggest me steps how i can shoot this trouble..
This directory is now deleted.. completly.. and about upgrade its time taking process.. now you tell me how i can bring it in normal mode..
We are using tape 200/400 and this was done before, but now a day's.. it's not working properly.
Please Tell me how i can change my compression ratio from software.
Pls help

[Jack_Sperow · Accepted solution]

http://seer.entsupport.symantec.com/docs/285756.htm

File Types

The average file compresses at a 2:1 ratio when hardware compression is used. Higher and lower compression occur depending on the type of files being backed up. Average compression can double the backup speed, while no compression runs the tape device at its rated speed. Image and picture files are fully compressed on disk. Therefore, no hardware compression takes place during the backup causing the tape drive to operate at its native (non-compression) rate of speed. Hardware compression is performed by the tape device and not the backup software.

Compression
 

Successful compression can increase the tape drive's data transfer rate up to twice the native rate. Compression can be highly variable depending on the input data.  Image files from a graphical program like Microsoft Paint, may compress at 4.5:1 or more, while binary files may compress at just 1.5:1. Data that has already been compressed or random data (such as encrypted data or MPEG files) may actually expand by about five percent when attempting to compress it further. This can reduce drive throughput.

Block Size

Larger block sizes can improve the compression ratio, which helps the drive to achieve better throughput and more tape capacity. Make sure that the block and buffer size are set properly. The throughput will increase in proportion to the compression achieved, until the drive's maximum throughput is reached. Symantec does not recommend increasing the Block Size above the default settings.

But Changing block size will nerver effective.. If you are changing compression method will also not such a really helpfull.
So i follow this doc may be this is the solution..