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Sucessful backup of Exchange not in restore list

Jacqui_Boorman
Level 2
We are using 10.d to back up our exchange 2003 server several times a day.

A user deleted his inbox and it needs to be restored. However the successful backup is not in the restore selection list. The only ones that appear are the monthly backups of the entire server and the latest backup I ran.

My problem is that the user did not mention he had deleted his inbox until the following day and therefore I can not restore his mailbox from an earlier state.

Is this correct or am i doing something seriously wrong with my backup

Any help would be appreciated

JacquiMessage was edited by:
Jacqui Boorman
3 REPLIES 3

Jacqui_Boorman
Level 2
I found the answer myself

The backup was set to overwrite and not appendMessage was edited by:
Jacqui Boorman

Administrator1
Level 3
Hi

> We are using 10.d to back up our exchange 2003 server
> several times a day.
>
> A user deleted his inbox and it needs to be restored.
> However the successful backup is not in the restore
> selection list. The only ones that appear are the
> monthly backups of the entire server and the latest
> backup I ran.
>
> My problem is that the user did not mention he had
> deleted his inbox until the following day and
> therefore I can not restore his mailbox from an
> earlier state.
>
> Is this correct or am i doing something seriously
> wrong with my backup
>
> Any help would be appreciated
>
> Jacqui
>
> Message was edited by:
> Jacqui Boorman

I am not sure if you aware of the fact that Exchange 2003 together with Outlook offers enough possibilities that users can accidently deleted items restore by themselves (even if trash was emptied). Restore of Exchange is really only needed if you lose for some reason the information store.
E.g.: http://www.petri.co.il/using_outlook_2003_to_recover_deleted_items.htm

Btw. what's the reason to backup Exchange several times a day?
Gerhard

Ken_Putnam
Level 6
Btw. what's the reason to backup Exchange several times a day?

if you do a stores backup at night, and log file backups throughout the day, you can approach point in time recovery without using CPS