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Symantec Backup Exec 11d HP storageworks 1/8 Autoloader 232

abbaskerbayahoo
Not applicable

Dear Guys,

To be more specific, I have HP 1/8 232 Tape Autoloader configured to be used with Symantec Backup Exec 11d. Autoloader is connected to my PC which is having symantec backup Exec 11d installed in it. In symantec Software i see HP Autoloader Tape device in Device option. but i can see only 1 catridge/Tape online, i have inserted 2 catridges inside. It shows only 1 Catridge online rest all catridges it is showing offline. I want all of them to be online at same time , so i can create backup plan to use all catridges. Please advice.

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi,

A couple of questions:

1. If your autoloader connected to a supported SCSI card? HP don't support connecting to a RAID card (either stand-alone or onboard)
2. Have you made sure that the autoloader is successfully detected in Windows Device Manager? If it isn't, it's not picking up correctly, and BE won't see it correctly either.
3. Have you ensured that the Symantec drivers are loaded? Works the best for hardware.

Let me know on the above!

Thanks!

Ktendolkar
Level 3
Partner
HI,

Do you want to configure partitions?