07-27-2011 06:34 AM
I am currently having a problem with a nightly backup job. There was a problem with a tape getting stuck in the tape drive. The problem has been resolved. Now when I start backup the backup the byte count is 8,981,759,894. and stops at 32mins. The byte count is typically 184,024,458,123 and takes 6hrs 33mins to complete. The Symantec software is running on a Windows 2003 Server Service Pack 2.
07-27-2011 06:52 AM
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07-27-2011 11:25 PM
Hi,
Depending on what manufacturer you are using, it might be worth your while finding out if they have a diagnostic tool that you can run against the drive and rule out hardware errors.
also, make sure that BE is fully patched with the latest service pack and subsequent patches, and update the Symantec device drivers.
Thanks!