While creating Oracle Database Backup job, Testing is successful,
but when the actual backup process starts it gives the authentication error.
"The logon account specified in the remoate agent utility cannot be authenticated. Update the entry in the list of authentication credentials in the media server"
Our Backup Server IP : 10.36.65.11 (W2k3 STD R2 32 Bit)
Our Database Server IP : 10.46.65.2 (W2k3 STD R2 64 Bit)
Through Firewall, nating of Ip series has been configured & backup Ports are also opened.
Also we were getting Backup Agent Utility Version error,
"Make sure the correct version of remote agent is installed and running on the target computer. If the server or resource is no longer exists, remove it from the selection list ....."
we did an unstallation from the Database server.
Initially from RAWS64 the agent utility had been installed.
But after we noticed this version error duing uninstallation with suggestion to install from BEX64.
We install from BEX64.
Even after that also we are getting the same authentication errors.
Event the authentication has been created in the authentication list.
Our SAN : XG8T0MEXP & 6ND6LFEXP.
We created MysymAccount (firstname.lastname@example.org), but could not include the SAN -XG8T0MEXP details.
Pls. include the same also.
Pls. give us backup remote agent authentication solution.
How do we check the communication between remote agent and backup or media server (in our case both are same).
In BE console, click on Tools->Options->Oracle->modify list->enter the credentails which are used
to configure remote agent utility on the Oracle server
Orcale - Modify list - credentials are entered already.
The same creditials are given in the remote database server agent utility also.
Pls. give me some more toubleshooting options
Pls. tel me how to check the communication (authentication) between the media server and database server.
While testing the job it takes 1 or two minutes to get the authentication sucess.
But while starting the actual backup process it throuws the error immediately.
Why is this?
Is this may be the reason?
Then how do we solve it?
Oracle agent is been successfully installed & configued.
Even backup job is also created using the credentials.
That is why the Resouce Credential Test is getting success.
oracle Credential list is also created.
Only thing the database server is not restarted after the uninstall and install of Remote agent.
But the services has been stopped and started successfully.
What is the version of BE & does beremote.exe match this version of the BE media server ? Secondly, does the sys account have SYSOPER and SYSDBA rights ?
Can you please post the snap of modify list in tool-optionsoracle
Also please post the snap of remote agent utility on oracle server showing tab like oracle & database access
As you said i supplied FQDN.
Received the following error.
Now i have followed the casesensitive of servername in both media and DB server.
Just give me some time, Again i will try database backup and post you.