Dear Support Team,
I am usingSymantec Backup Exec 2010 Version 13.0. I have two symantec backup job for exchange server. One job is for frontend server full backup and other is for exchange backend server storage group full job using it via template and also have setting for duplicate job. Before all three jobs were running without issue. But now, if a job runs at the schedule time it stops frontend server services. The only solution for this is to restart the front end server. Kindly help where the things gone wrong. Enough disk space are there to take the backup job.
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So any events in the event viewer during this tine when services for exchange are impacted
Also have you tried isolating the issue by doing backup using windows software like ntbackup and then checking what is the outcome
There is no error in the event viewer also. We have frontend and backend exchange server. I run the backup of exchange frontend server now with no issues. But the issue arise when I take the backup of storage group.I had a problem few days back and i deleted the exchange job and recreated it. Since that day the backup exce job stops the exchange backend server which is storage group.
...seems like this is possible if you are doing a flat-file backup of the *.edb, *.stm etc. but it needs to be scripted.
Is the backup job not clashing with any Exchange utilities? What happens if you run the backup at a different time?
Also, are you running BE 2010 R3 with SP2, and if not, I would suggest you upgrade to this and run LiveUpdate once installed. This will download any additional patches, which must then be push-installed to any remote servers you have.
get the ISO on the link below:
Update backup exec server with latest service pack and patch level and also update remote agent.
Try to run the backup and if problem repeate pl share job log.