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Symantec Endpoint Protection on PC's

Barbara_Stroud
Level 3

I have some windows 7 pc's and I have to manually stop and start their endpoint protection then go back to Backup Exec and start backup off.  Is there a way around this?

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

On SEP put in an exclusion for beremote.exe, which is the RAWS agent service.

Then try running the backup again.
Thanks!

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2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

On SEP put in an exclusion for beremote.exe, which is the RAWS agent service.

Then try running the backup again.
Thanks!

VJware
Level 6
Employee Accredited Certified

This KB should help as well - http://www.symantec.com/business/support/index?page=content&id=TECH203209