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System backup failure

Infosec_Xpert
Level 2

Hi All,

I am doing GRT backup of System state on DC.

But now job started failing with the error Active directory db was not found.

I am really clueless here. can anyone help me on this.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Avkash_K
Level 4
Partner

Hi,

Recently i expereinced the same issue & after a long try i resolved the same.

This failure is due to the account being used to initiate the backup not having the appropriate level of permissions or rights.

The wrong Logon account is specified in the Backup job or the logon account being used does not have proper rights and permission to backup Active Directory.

plz confirm the proper logon account is being used to perform the System State Backup.

Request you to refer the below article for more details.

Ref: http://www.symantec.com/docs/TECH208649

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3 REPLIES 3

Avkash_K
Level 4
Partner

Hi,

Recently i expereinced the same issue & after a long try i resolved the same.

This failure is due to the account being used to initiate the backup not having the appropriate level of permissions or rights.

The wrong Logon account is specified in the Backup job or the logon account being used does not have proper rights and permission to backup Active Directory.

plz confirm the proper logon account is being used to perform the System State Backup.

Request you to refer the below article for more details.

Ref: http://www.symantec.com/docs/TECH208649

pkh
Moderator
Moderator
   VIP    Certified

Make sure you are using a Domain Admin account when you are backing up AD.

Infosec_Xpert
Level 2

thank you guys for your help.

That article saved me avkash...